Wipro Recruitment 2022:
Wipro has to recruit candidates for Associate Content Review Position through off campus in Hyderabad, India. Any Graduate candidates can apply for this Role. Applications are invited from eligible applicants. Therefore, those who are eligible and interested should apply online. If you are really wish to make your career with Wipro you can use this recruitment.
About Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.
Wipro Recruitment 2022 Details :
|Job Profile||Associate Content Review|
|Qualification Required||Any Graduate|
|Target Batch||2019/2020/2021 Batch candidates are eligible.|
|Expected Salary||Not Specified. >>>>>|||
|Experience Required||0-1 Years|
|Hiring Process||Interview/ GD/ Technical || HR Discussion|
Eligibility Criteria and Skills for Wipro Recruitment 2022 :
- Any Graduate.
- Process Knowledge – Knowledge of assigned process, tools and systems
- Collaborative working
- Problem-solving and decision making
- Attention to Detail
- Execution Excellence
- Client (Internal) Centricity
- Effective Communication.
Job Description for Wipro Off Campus Drive 2022 :
- The purpose of the role is to provide effective technical support to
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
- Update own availability in the RAVE system to ensure the productivity of the process
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve all client queries
- Resolve client queries as per the SLAs defined in the contract
- Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
- Document and analyze call logs to spot the most occurring trends to prevent future problems
- Maintain and update self-help documents for customers to speed up resolution time
- Identify red flags and escalate serious client issues to Teamleader in cases of untimely resolution
- Ensure all product information and disclosures are given to clients before and after the call/email requests
- Avoids legal challenges by complying with service agreements
- the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
Documents to be Carried for Wipro Off Campus Drive 2022 :
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
Last Date to Apply– Apply Online for Wipro Associate Content Review Recruitment 2022 ASAP using the direct link given below.
How To Apply For Wipro Recruitment 2022:
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link open new tab on your browser
- Read carefully above page and find apply button in this page
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted it will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note : Apply Before the link Expires